Staircase AI

Short video walkthrough of how to set up and schedule reports in Staircase

Setting up and scheduling report

Take a look at how you can set up and use Staircase AI's team efficiency report to ensure you are protecting your gross margin

Track customer sentiment and detect early friction using Staircase AI’s sentiment scoring framework.

Track and assess customer engagement with Staircase AI’s scoring framework.

Monitor and benchmark team response times with Staircase AI to spot SLA risks.

Track open tickets and unresolved emails with Staircase AI’s Open Items score to surface support risks.

Use Staircase AI’s Executive Dashboard to apply a zero-inbox approach for managing customer risks.

Visualize customer-vendor relationship strength with Staircase AI’s stakeholder heat map.

Video walkthroughs of Staircase AI features and use cases

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