If you’re using Google Meet to record your customer calls, you can now use Staircase AI to analyze them too! Integrate now to get more from your Staircase AI experience.

Integration Instructions →

New AI summaries for what’s happened recently with customer/prospect accounts and summaries of why a customer churned or renewed with associated reasons listed. These can also be sent back to your CRM for wider team visibility.

Leverages our new AI churn summary feature to identify common reasons for customer churn and the associated revenue loss to help you optimize your post-mortem process and mitigate future churn by addressing systemic and common causes.

We remain committed to keeping your data safe, and your customers happy 😊

Visit our Security Center to learn more about our commitment to security.

Freshdesk integration is LIVE: get even more visibility into your customer communications via Freshdesk support tickets.

Staircase will pull in support tickets created by your clients and show them in the Activity tab and Engagement stats.

Integration Instructions →

Curious which customers are due for a QBR, who has recently renewed, or what accounts are overdue for an Exec:Exec connect? Create new custom segments (buckets) on the executive dashboard.