Connect your Zendesk account to Staircase for visibility into client support tickets and related insights. This set up requires both admin permissions to Staircase AI and Zendesk.
Step 1
Login and click the cog from the left side panel to open Settings > Integrations > and click on the Zendesk card.
Step 2
Enter your Zendesk subdomain (most commonly what's before .zendesk in the url) and click 'Connect'.
You're now connected!
To Remove this Connection
Navigate back to Settings > Integrations > and click the Zendesk card. To disconnect the integration, simply click 'Disconnect'.
Staircase will no longer be connected to Zendesk.