Staircase AI by Gainsight sends automated email notifications whenever a new admin is added to an account maintaining transparency and administrative access control. This proactive alert system ensures existing admins are promptly informed of access changes that may affect account security and data governance.

When a user is assigned an Admin role, the system automatically sends an email notification within five minutes to all active admin users associated with the account.

The email content contains the following details:

Note: Notifications are enabled by default and require no additional setup.