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User Permissions and Access Control

Manage who can access what with granular user permissions and role-based access controls to enhance security and operational oversight.

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Written by Anu Shekhar
Updated this week

Admin Addition Notification

Staircase AI by Gainsight sends automated email notifications whenever a new admin is added to an account maintaining transparency and administrative access control. This proactive alert system ensures existing admins are promptly informed of access changes that may affect account security and data governance.

When a user is assigned an Admin role, the system automatically sends an email notification within five minutes to all active admin users associated with the account.

The email content contains the following details:

  • Full name of the newly added admin

  • Email address of the new admin

  • Name and email of the user who added the new admin

  • Timestamp of the role assignment

Note: Notifications are enabled by default and require no additional setup.

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